Voice Mail Instructions for Granby
Accessing Your Mailbox
  1. Dial (413) 467-MAIL (467-6245), then:
    • Enter your telephone number.
    • Enter your password (Up to 16 Digits)and press #.
    • Follow the system prompts.
  2. Dial *98 (from phone subscribed to the service), then:
    • Enter your password and press #.
    • Follow the system prompts.
  3. Dial phone number, then:
    • Press *.
    • Follow the system prompts.

Main Menu:   Press 1 to retrieve mesages; press 7 for curent date and time; or press 9 for mailbox setup

Mailbox Set-up

    Press 1     greeting options

    Press 2     Change password

    Press 4     Disable / enable auto login

    Press 5     Change language options

    Press *     Return to main menu

Change or Record Your Greeting

Access your mailbox and Press 9 for set up menu

    Press 1     Play the current greeting

    Press 2     Keep the greeting

    Press 3     Delete the greeting

    Press 4     Record a new greeting

    Press #     End recording function

    Press *     return to mailbox set-up

    Press 0     To hear the options again

Change or Record Your Greeting

Access your mailbox. Your first mesage may play immediately. If not, press 1 to listen to your message. You will hear the announcement " you have X new messages and X saved messages"

    Press 1     Play or re-play message

    Press 2     Save message and go to next

    Press 3     Delete message and go to next

    Press 4     Save message as new

    Press 7     Skip back three seconds

    Press 8     Pause or continue message

    Press 9     Skip forward three seconds

    Press *     Return to main menu

Change Your Password

  1. Access your mailbox
  2. Press 9 for the mailbox setup menu
  3. press 2 to Change your password
  4. Enter new password, followed by the # key. The password is any series of up to 16 digits you choose. You will be unable to access your mailbox without this password, so be sure to choose one that you can remember
  5. To verify, enter your password, followed by the # key
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